I Wish I Knew These Brand Messaging Tips Sooner

I Wish I Knew These Brand Messaging Tips Sooner

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Crafting the right brand messaging is one of the most powerful ways to connect with your audience. But for many women entrepreneurs, getting it right can feel overwhelming. Without a clear strategy, your website visitors may leave without taking action, your marketing efforts might fall flat, and your audience won’t understand what makes you different.

The good news? You don’t have to be a branding expert to nail your messaging. To make it easier, I’ve created a free worksheet to help you build the foundation of your brand messaging step-by-step. Download it here!

In this post, I’ll walk you through the three essential elements of brand messaging that every business needs. These aren’t just nice-to-haves—they’re the building blocks for creating a brand that resonates and inspires action.

▶️ You can also watch it as a video here.

Let’s dive in. 

1. Define Your Target Audience Profile

One of the most common mistakes in branding is skipping the foundational step of understanding your audience. Knowing who you’re talking to is essential for creating messages that connect. Without this, everything from your marketing to your products is just guesswork.

Think of it this way: if you don’t know who your ideal customer is, how do you know what to say to them? It’s like speaking blindfolded and hoping someone hears you.

Start by building a Target AudienceProfile:

  • For B2B audiences, focus on professional details like their role, company size, industry, and goals.What tools do they use? What leaders inspire them?
  • For B2C audiences, think about lifestyle attributes like their age, income, hobbies, and where they shop. Dive deeper into what content they consume or influencers they follow.

Pro Tip: Give your ideal customer a name and even a photo. This makes it easier to keep your messaging consistent and focused. 

2. Understand Their Pains and Gains

Knowing your audience’s demographics is just the start. To create truly impactful messaging, you need to understand what they’re struggling with and what they want most.

Why? Because people don’t care about what you do—they care about how you can solve their problems.

Start by asking yourself:

  • What’s not working for them?
  • What are they feeling or thinking about these challenges?
  • What do they want to achieve?
  • How would achieving it make them feel?

For example, let’s say you’re marketing a robot vacuum to busy moms:

  • Pain: “I spend hours cleaning every week, and it still doesn’t feel like enough.”
  • Feeling: “I wish I had more time for my family and career instead of chores.”
  • Gain: “I want a hassle-free way to keep my home clean without sacrificing my time.”
  • Feeling (Gain): “With a clean home, I feel in control—like I can have it all without the stress.”

When you frame your messaging around solving these pains and delivering these gains, you create an emotional connection that builds trust.

3. Highlight Your Differentiator

Once you understand your audience’s needs, it’s time to figure out what sets you apart from your competitors. This is your differentiator—the reason someone should choose you over anyone else.

Here’s why this matters: the top brand in any category often captures 80% of the market share. Without a clear differentiator, your audience may decide based on price—a race to the bottommost brands can’t afford.

Start by building on your Pains and Gains table:

  • Look at your competitors. What strengths do they have? Where do they fall short?
  • Compare those to your own strengths. Where can you excel or offer something unique?

For instance, in the robot vacuum example:

  • Competitors might focus on cleaning performance (their strength) but fail to connect emotionally with busy moms.
  • Your differentiator could focus on empowerment—helping moms feel they can balance their career and family without stress.

Remember, it’s not just about features.Emotional benefits—like feeling confident or balanced—are what resonate most with your audience. 

Bringing It All Together

By defining your audience, understanding their pains and gains, and identifying your differentiator, you create a brand messaging foundation that connects, inspires, and drives action.

Getting these basics right is the first step to turning your brand into a force for growth.

Let’s craft a message that doesn’t just communicate but captivates.

Kung Pik Liu

Peace,
Pik

Kung Pik Liu • Founder of Design Angel
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